Adobe Acrobat Pro DC

How users and Service Desk can assist with installing Adobe Acrobat Pro DC or other Adobe products we manage.

 

Pre-requisite: Adobe Admin must first add user in adobe management console with appropriate user permissions

And Software they need access assigned to their user through AD/LDAP

 

User account setup

1. Have user go to adobe.com
2. Then have them use their TCTC email and password to sign in
3. First time users should receive email confirmation upon sign in to confirm account setup

Downloading Adobe Acrobat Pro DC

1. Sign into Adobe.com
2. Click "Go to adobe online"
3. Click "Get Acrobat DC desktop"
4. Will start download
5. Make sure MS office is closed.
6. Then start install and provide admin credentials when prompted

Other software if they are licensed for it can be found under support\download and install