Microsoft Edge Web Browser 404 Error Opening Office Documents

Problem (Situation):

Microsoft Edge offers the ability to open Microsoft Office files directly in the browser. This function is not working appropriately with Blackboard. Users are receiving an HTTP 404 error.

 

Resolution (Process):

Users can use Firefox or Google Chrome, or they can turn off the setting in Microsoft Edge

 

To turn off the setting in Microsoft Edge:

Open the Edge menu and click Settings.

 

Turn off Open Office files in the browser.

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Details

Article ID: 2726
Created
Wed 1/26/22 2:21 PM
Modified
Thu 2/3/22 1:45 PM