Students or Success Coaches can use this to request that an Arts and Sciences student be assigned an new Arts and Sciences advisor.
This ticket type should be used by students when they are seeking assistance with a schedule that has been dropped/purged, often as a result of tuition non-payment. Please note that we can only provide assistance with A&S courses. Students will need to seek assistance with their advisor or department heads for courses in other divisions. We cannot guarantee that we will be able to assistance students with getting their same original schedule, but will do what we can to help students get into courses when possible. Students will not be permitted into classes that they do not have a schedule for and never attended after the 2nd week of the semester.
This request is for staff in TCTC's Dual Enrollment Office can submit an inquiry to a department head to identify placement eligibility/request an override for a dual enrollment course.
This request should be used by instructors to grant students permission to be re-admitted to their class when the student has either been dropped after week one for not attending a face to face class, scheduled synchronous times for synchronous-DL courses, or not completing the attendance verification activity in an on-line class. This request requires the permission of the instructor and therefore should only be submitted by instructors. Instructors should attach any email documentation from the student who is requesting re-admittance. Students seeking assistance with getting back into a class should contact their instructor immediately. Any request taking place after the 2nd full week of the semester will not be approved. Instructors seeking to readmit a student who was dropped after the 2nd week of classes do not require a ticket.
Request an override from a department head when seeking permission to register for a full course, to register for a course after the add deadline, to register for a course that requires department head approval, to register for a course with pre-requisites where the pre-req was met at another institution , through AP/IB credit, or through TCTC but an error was received during registration, or other requests to be admitted to a course.
Students or advisors can submit a request here to appeal their transfer credit evaluation. This request would be used when a transfer course was evaluated and the student/advisor feels that the credit granted was not correct. For example if a course was granted SCI 101 credit, but the student believes the course should be equivalent to BIO 101. Please note that for courses to be eligible for transfer credit the grade earned for the course must have been a C or higher. To receive direct transfer credit the course must be the same number of credit hours ( ex. BIO 101 credit which is 4 hrs cannot be granted to a transfer course that is only 3 credit hours), and the courses must be equivalent in content and difficulty level. A copy of the syllabus from the original college/course may be required to process an appeal.
Students or advisors can submit a request here to have transfer credit evaluated. Prior to submitting this request, please verify that the registrar's office has received and had an opportunity to process the transcript. Transcript evaluation credit's can't be entered until that has taken place. This request would be used when a student's advising profile indicates there are outstanding courses to be evaluated, and the evaluation of those credits is necessary for course registration. For courses to be eligible for transfer credit the college must have received an official transcript containing the course, and the grade earned for the course must have been a C or higher. If you are in an advising scenario, have a copy of the transcript and need to know what course the student should take or need an override, please submit an override request.
Students who registered for a course while completing a prerequisite at another school must submit official or unofficial verification of their final grade (C or better) through this ticket. The grade must be submitted no later than the last day to drop as identified by the academic calendar.