This ticket type should be used by students when they are seeking assistance with a schedule that has been dropped/purged, often as a result of tuition non-payment. Please note that we can only provide assistance with A&S courses. Students will need to seek assistance with their advisor or department heads for courses in other divisions. We cannot guarantee that we will be able to assistance students with getting their same original schedule, but will do what we can to help students get into courses when possible. Students will not be permitted into classes that they do not have a schedule for and never attended after the 2nd week of the semester.