Update an Expired Password

Purpose

This article covers how to update an expired password for both student and employee accounts.

Instructions

1. In your web browser, type account.tctc.edu in the address bar at the top of the screen.
   (Do not type www. prior to account.tctc.edu.)
   
2. The below webpage will appear for laptop or desktop users:
   
   If using a mobile device, such as a phone or tablet, the below page will appear instead:
   
3. If you are using a mobile device, click the "Desktop Site" link. This link is located at the bottom-right corner of the page:
   
4. Log in with your username. (Note: Your user name is the first part of your Tri-County email.)
5. Log in with your expired password.
6. After logging in, the site will immediately prompt you to create a new password. You cannot enter a previously used password.
7. After successfully creating a new password, you will be able to login  using your Tri-County credentials.

Common Issues

"This connection is not private" message

If you receive this error message when going to account.tctc.edu, please see the "Connection is not private" error message article.